Grow Team, grow!

Account Coordinator (Position Filled)

Jump-start your marketing career with us!

Twin Creek Media is on the hunt for a Marketing Coordinator to add to our growing team. You'll work on projects for lots of different companies—each day is different and exciting. Collaborating with our Account Management team, you'll work on lots of marketing activities that help small businesses succeed. You'll constantly learn new things and see the impact your work has.

This position starts at entry-level but your potential to grow is huge.

About us:

Twin Creek Media is a Digital Marketing Agency that works with small to medium-sized businesses as their virtual marketing department. We have many local clients in the Okanagan, and some spread across Canada.

Since 2004, Twin Creek Media has been a strategic and creative marketing agency located in Kelowna, British Columbia. The firm has carved a place in the marketing world by becoming known for integrated marketing: combining the best of internet and digital with the traditional mediums of print, radio, and TV. Our in-house management team is supported by a specialized extended team, which includes experts in the fields of photography, videography, copywriting, user experience, and research.


What you'll be doing:

  • Work with the Account Managers to carry out daily tasks—on time, on budget, and accurately
  • Work with writers and bloggers on topics, content, scheduling, accuracy, and publishing deadlines
  • Update clients’ websites with new content through their content management system
  • Manage social media accounts (organizing content, publishing, monitoring, reporting)
  • Participate in Twin Creek's office admin duties, including taking phone calls from current clients, general research, organization, and administration
  • Work with other media companies and contractors (gathering quotes, details, samples, project info)
  • Communicate clearly and directly with team members concerning performance expectations, productivity, and accountability.
  • Assist in the development of team members for future advancement when possible


Money, time, and pace:

Our marketing agency is fast-paced and the nature of the work changes all the time. You'll have easy weeks and crazy weeks. Everyone on our team is considered "management level", even new hires.

We give people a lot of freedom, so motivated people do better than people that need micro-managing. You'll have a great annual salary. You have vacation time & flex time.

We don't work by the hour and you don't get paid by the hour. Did you come in at 8am, 8:30am, 9:15am? Did you leave at 4:50pm 5:15pm, 7pm? Doesn't matter too much.

We're more concerned about results and doing great work that our clients love. When our clients win, we win. Some days will be long, others short. Some weeks are under 40hrs, others over 50hrs. You get paid the same. There's no overtime, but there's balance.

This position is in-house in Kelowna, BC & full-time. The salary for this position is a range between $32,000 and $50,000, depending on experience and skills.

We offer perks and flexibility so you can have fun and enjoy life. We live in Kelowna for a reason, right?! Life's too short to hate what you do every day, so let's build something great together.


Skills you'll need to survive:

  • Be able to both work in a team and on your own
  • Take initiative, be a self-starter, own your work
  • Think critically; you're not a robot
  • Be fearless, share your ideas, and make things better
  • Ability to problem-solve under pressure
  • Familiar using a Mac computer
  • Good using Microsoft Office, G Suite (Gmail, Sheets, Docs), and social media platforms
  • Decent creative writing skills and strong spelling/grammar
  • Excellent time-management
  • Excellent verbal and written communication
  • Honesty and integrity—own up to your mistakes quickly and learn from them


  • Marketing or agency experience
  • Marketing, social media, or digital-related diploma or degree
  • Note: While degrees are important, we believe real hands-on experience and the unique talent you bring to the table is far superior. What's your superpower?
  • Experience with Facebook Ad Manager and/or Google Adwords
  • Basic understanding of search engine optimization, email newsletters, blogging, press releases, graphic design, website design
  • Nerd cred (music, art, pop culture, etc)



  • Minimum High School Diploma & relevant College/University is a bonus



  • Flexible working hours: as long as the work gets done and on time, feel free to go to your personal appointment, pick up your kid, etc.
  • Flex Fridays: our team works remote on Friday, so work from home, coffee shop, beach, etc.... or even relax if you've had a crazy week
  • Monthly cell phone credit
  • Health benefits
  • Casual dress (Flannel shirt? Graphic tee? Korean fashion runway? Go for it!)
  • Fun team lunches, outings, conferences, etc.


How to apply

Please send your résume to

Thank you to all who apply! Those under consideration will be contacted for further details.

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Get to know is us in under 4min


Core Team

Our core team of 9, plus our extended team of industry pros, instantly amplifies your in-house capabilities.



For the last 17 years we've worked with 100s of great Canadian companies. Leverage our experience!



As a performance marketing department we create measurable results for our clients - 10x ROI or more.
the team

Management Team

James Shaw

CEO, Creative Director,

Thomas Berger

COO, Technical Director,

Christina Van

Digital Comms. Director,

Erica Griffin

Account Manager,
Art Director

Katie Shaw

Account Manager,
Data Analyst

Diana Kiester

Account Coordinator,
Graphic Artist

Teresa Doulos

Communications Director,
Account Manager


Director of Barketing


Our clients say
nice things

Watch more Testimonials

When we started up our company last year we knew that we needed to find someone that could create an excellent website and help us get our companies name out there. We met with Twin Creek Media and are so glad we hired them. They have helped us grow our company into what is it today, and we continue to grow because of all the hard work they do with our website, blog, and social media pages. We highly recommend Twin Creek.

Nathan Miller Bekins Moving & Storage Kelowna

Creating revenue generating programs, projects and contests with positive & measurable results - Twin Creek Media always delivers! I have had truly the pleasure of working with the Twin Creek Media team for 3 years now.

Brenda Rayburn Best Western Plus Kelowna Hotel & Suites

The UBC Okanagan Library has worked with Twin Creek Media on several projects over the past few years, including a large marketing campaign to showcase the services and resources of the Library. James and Christina have been fantastic to work with, and are so creative, open, and flexible to our needs. Whether it’s a full marketing campaign or just some posters, they’ve exceeded our expectations time and time again. It’s great knowing we can rely on a local firm even if our deadline is tight. We’d highly recommend Twin Creek!

UBCO Library

During the process of commissioning a new web site for a medium-sized business, Twin Creek Media were professional, capable, and patient with our needs and requirements. As the work began, we found them to be accommodating towards our ideas, as well as in possession of great suggestions that we could apply as well. [...]
We will be expanding our online services in the next year, and we will definitely be soliciting Twin Creek Media again for the work to come. What a pleasure to do business with such capable folks who are a credit to their industry!
10/10 would recommend!

Bron and Sons Nursery