FH&P Lawyers is a mid-size Okanagan Valley law firm with offices in Kelowna and Penticton providing a range of legal services to commercial and private clients. The firm has deep roots reaching back over a century in the community. They’ve developed a tremendous reputation for experience and value.
As the years passed, FH&P grew the team, moved offices, and opened new practice areas of law. Growth comes with its own set of operational challenges. The firm found itself in a position where the marketing role went far beyond what one person could manage. One option was to build out a marketing & communications department. Another option was to outsource the role.
Twin Creek Media brought the marketing and advertising pieces together that were previously siloed internally or spread across multiple service providers. A comprehensive strategy was implemented. It was no longer “Who’s on first?” but more like “Okay, let’s play ball!”
FH&P knew that we had the depth of experience and a team of specialists they could count on - from strategy to design to ongoing advertising. Only working with 1 law firm in the Okanagan meant that all of our attention (and loyalty) was with them. No commission on advertising spending meant that our recommendations were unbiased. Together, with FH&P’s in-house team, we got extraordinary results.
Working with the team at Twin Creek Media has been an outstanding experience. They are excellent communicators and always keep our Firm up to date with our marketing campaigns and initiatives. They often show a proactive approach and have the measurables to back it up. The reporting they provide is exceptionally detailed and covers all the bases.Ryan Watters Marketing, FH&P Lawyers
FH&P's tagline "rooted in community" is supported by high visibility advertising across the Okanagan. Twin Creek Media helped FH&P reach new audiences by diversifying its advertising strategy - online and offline. New eyes led to new business.
Advertising is expensive. Whether it's Google or a local radio station, every dollar counts and needs to be accounted for. That’s why performance reporting is so important. After measuring the bang-for-buck on various advertising tactics, the budget was optimized. Less waste. More results.
Growth has been impressive for the last couple of years. FH&P has seen a great return on marketing dollars invested. As the firm continues to expand and zero in on certain practice areas, the team at Twin Creek will be there to support behind the scenes.