client success story

Real estate developer taps into our full-service marketing team for a 10x increase in website visitors, driving showings and accelerating condo sales.

City Gate by Highstreet in Langford, BC

"Build it and they will come"

Highstreet builds better, and Twin Creek Media helped tell that story. And that story needed to reach millions.

In a super hot market, "build and they will come" is a favourite mantra of real estate developers. When projects sell-out before construction has finished and buyers compete in bidding wars, marketing seems easy. But what about cooler markets?

When Highstreet launched City Gate, a Carbon-free Homes™ condo community in Langford, BC, they needed marketing that matched the ambition of the build itself. Twin Creek stepped in to shape City Gate's brand voice, campaign strategy, and content across digital channels. Video played a major part in the storytelling, featuring real homeowners.

The result: a marketing approach that drove sales in tough conditions. Read below for more about how that partnership came together, and what it delivered. Although this case study focuses on the City Gate project, the Twin Creek team had the pleasure of working on Ascent, Brooklyn, and Westbrook located in other parts of Western Canada.

The whole team at Twin Creek has been great to work with. Erica has been fantastic, responsive and easy to work with as our Account Manager. Kyle Lethbridge, Community Manager, Highstreet
Couple at City Gate condo development

Results

Millions

Eyes on City Gate

A full calendar of condo showings starts with people hearing about the project. We used a carefully targeted selection of digital and traditional channels to reach ideal buyers.

10x

More Website Visitors

Dollars were allocated (then measured) with high expectations. Channels that didn't perform were cut and replaced with better ones. The math paid off and website traffic grew 10x.

60%

Units Sold

Over 60% of City Gate's units were sold during the launch year, and multiple contracts have been signed every month since, with the project heading towards a sell-out. Although slower than it would be in a "hot market," it is faster than all its neighbours.

Project story

 

Measure, strategize, scale, repeat.

Before partnering with Twin Creek, City Gate by Highstreet had ambitious goals for their Langford condo community, but the path to get there wasn't clear. Like many developers managing a project of this scale, they were stretched across sales, construction, and operations, and marketing needed a dedicated partner who could bring focus and structure to the mix.

The biggest gap wasn't effort, it was visibility. Campaigns were running across multiple channels, but performance wasn't being measured consistently, which made it hard to know what was actually working. Without reliable attribution, decisions about where to invest were based on instinct rather than data, and that made it difficult to scale the channels driving real results.

Twin Creek stepped in to build that foundation first. We put proper tracking and attribution in place across every channel, then used that data to guide strategy, from ad spend to landing page experience to SEO. With a clearer picture of what was working, we could double down with confidence instead of guesswork.

The results speak for themselves. In the first six months, City Gate generated 21.8 million impressions (about double our goal) grew monthly website visitors 10x, and landed 35 keywords in Google's Top 10. Social media videos created awareness and excitement featuring real homeowners, not more generic-vanilla promos. The campaign drove scores of new contracts and delivered an estimated 49x return on marketing investment, proof that the right measurement and strategy can turn ambition into momentum.

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City Gate promotion Langford, BC

Services provided

 

  • Baseline Website Performance
  • SEO Audit & Google Rankings
  • Goal Setting
  • Annual Marketing Budget & Projections
  • Advertising Strategy
  • Asset Planning
  • Monthly Marketing Campaign Development
  • Advertising Design Templates
  • Action Plan
  • Website Refresh
  • Content Calendar & Strategy
  • Marketing Videos & Commercials
  • Email Campaign Setup
  • Sales Materials
  • Marketing Management
  • Online Reputation Management
  • Website Maintenance
  • Search Engine Optimization
  • AI Search Optimization, AEO
  • Google Ads - PPC & Display
  • Video Tours & Testimonials
  • Social Media Management
  • Direct Mail
  • Online & traditional Radio
  • Performance Reporting
The support staff, Alanna, Ariel, Shana, Colby and Cody, have all been responsive and easy to work with, generating great content and collateral for us. Great option if you need a good marketing boost. Kyle Lethbridge, Community Manager, Highstreet
Kyle working at City Gate