Twin Creek Media 2015 Marketing

About Twin Creek Media
Learn what we can do for you in under 4 minutes!

Voted Best Kelowna Web Design Company in Okanagan Life Magazine!

Twin Creek Media is an integrated marketing agency - fuelled by a passion to achieve our clients’
business goals.

Art + Science + Passion. We believe the best results are found at the intersection of art and science, and passion gets us there. We've worked with 100's of businesses and organizations over the years, and despite the wide variety of industries and people, they have a lot in common. The people we meet are passionate about what they do. Our team shares in that passion.

We take a strategic approach to your communications project and execute the vision through digital and traditional channels – through web, print, video, and online interactive channels. Results are measured and fed back into a loop of continuous improvement. Our clients enjoy increased brand awareness, fans, followers, more web visitors, higher sales, and repeat customers.

Let’s start creating!

Featured Client Work

Aberdeen Hall Preparatory School

Attracting students Okanagan-wide requires great online visibility. Digital and traditional advertising tactics work together to double web traffic and increase inquiries for this top private school.

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Amplified Living

Supporting leadership events in Las Vegas and Australia, we create promotional campaigns to BLAST awareness to 100,00s and sell tickets for this international powerhouse company.

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Beach Ave Café & Board Shop

A lifestyle “surf shop” flavoured eatery and sports co. needed a cool brand, and fun, lively marketing materials to draw in tourists and locals alike. Summer lovin’ it.

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Downtown Marina Inc.

A responsive website and search engine optimized copywriting for Kelowna's newest and most central marina, which offers moorage and boat rentals.

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Genier's Appliances

A responsive website and digital marketing campaign to showcase the high end appliances and incredible local service provided by this retailer in Vernon, BC.

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Metal Structure Concepts

MSC sells steel buildings throughout Western & Northern Canada. Twin Creek acts as their full marketing dept. attracting new business through online/offline tactics.

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Okanagan Lavender & Herb Farm

A beautiful website brought this farm into the 21st century with online shopping, gift certs, events, and classes. Everyone adores the hand-crafted look and feel.

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Space Centre Storage

Self Storage is a competitive industry. Search engine optimization, a great website, and materials help this leading Kelowna company stay in the lead.

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Windward Software

Starting with a in-depth analysis of what’s working/what’s not, we help boost business through a full suite of creative online marketing services for this international software company.

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View More Client Work Examples »

What We Do

More than just an agency, think of us as your marketing dept.

At Twin Creek Media, we have become a "marketing dept." for many companies... partnering with them for short term projects or long term ongoing work. We share in their passion for results.

Our energetic and creative team is ready to help lift your company to new heights. Our services can be broadly categorized into planning, production, and promotion... which together form a very holistic approach to communications.

Kelowna Marketing, Kelowna Web Design, Kelowna SEO


  • Search Engine Optimization (SEO)
  • Social Media
    (Facebook, Twitter, Google+, YouTube, LinkedIn)
  • Online Advertising
  • Email Promos & Newsletters
  • Blog Publication
  • Media Release Distribution
  • Website Link-building
  • Direct Mail Campaigns
  • Print Publications


  • Branding & Logos
  • Brochures / Print Collateral
  • Tradeshow Materials
  • Newspaper Ads
  • Magazine Ads
  • Radio & TV Ad Production
  • Photography
  • Marketing Videos
  • Social Media Setup
  • Marketing Copywriting
  • Website Design
  • eCommerce Websites
  • Mobile Websites
  • Professional Website Hosting


  • Market Research
  • Competitive Analysis
  • Strategic Planning
  • Surveys and Polls
  • Website Score Cards
  • Budgeting
Who We Are

Management Team

James Shaw, CEO of Twin Creek Media

James Shaw
CEO, Creative Director,

James Shaw's LinkedIn Profile

Thomas Berger, Technical Director at Twin Creek Media

Thomas Berger
COO, Technical Director,

Thomas Berger's LinkedIn Profile

Christina Van, Digital Communications Director at Twin Creek Media

Christina Van
On Leave,

Christina Van's LinkedIn Profile

Erica Griffin, Art Director at Twin Creek Media

Erica Griffin
Account Manager,
Art Director

Erica Griffin's LinkedIn Profile

Katie Shaw, Account Manager at Twin Creek Media

Katie Shaw
Account Manager,
Data Analyst

Katie Shaw's LinkedIn Profile

Diana Kiester, Account Coordinator at Twin Creek Media

Diana Kiester
Account Coordinator,
Graphic Artist

Diana Kiester's LinkedIn Profile

Glen Cochrane, Account Manager at Twin Creek Media

Glen Cochrane
Account Manager,
Data Analyst

Glen Cochrane's LinkedIn Profile

You are awesome. Let's get that straight. Together we will create EPIC experiences. We want the job because we are a team of passionate strategists, designers, programmers, and internet marketers.

We love what we do.
(Read this section again with the theme song from Top Gun for greater effect.)

Since 2004, Twin Creek Media has been a strategic and creative marketing agency located in Kelowna, British Columbia. The firm has carved a place in the marketing world by becoming known for integrated marketing: combining the best of internet and digital with the traditional mediums of print, radio, and TV. Our in-house management team is supported by a specialized extended team, which includes experts in the fields of photography, videography, copywriting, user experience and research.

Highlights over the years:


  • Braemar Group chooses Twin Creek to redesign their portfolio of hotel property websites (Comfort Suites and Best Western brands) and handle Canadian marketing strategy, activities and analytics
  • Glen Cochrane jumps aboard as Twin Creek’s Data Analyst & Account Manager
  • Scouts Canada works with us for Alberta summer camps websites, Google campaigns, and social media efforts - camps see record attendance
  • Unicast, an industrial manufacturing company, brings our team on as their "marketing department" to revitalize online and offline branding and lead generation throughout Canada, USA, and South America
  • Twin Creek Media awarded Top Fundraising Team for Kelowna Prostate Cancer Run
  • Performance marketing projects power-up: Snore MD (medical clinics), CONNECT (telecom/IT), MINDS (industrial software), Total E’Clips (hair salon), Home Inspector Association BC (professional services)


  • Proud sponsor of Autism Okanagan's website redesign
  • Performance E-commerce marketing campaigns near and far: Play Stores (Kelowna), ThatsArte (Italy)
  • High-tech clients partner with Twin Creek for national marketing efforts: Catalyst Healthcare (pharmacy software), PRELabs (body armour), Quantech Software (dealership software)
  • Diana Kiester joins team as Account Coordinator (and video gamer extraordinaire!)
  • Longterm clients: Downtown Marina, Best Western Kelowna Hotel & Suites, Rafter 4K, Bekins Moving, Space Centre Storage, and others report record Google rankings and website traffic - years of hard work paying off!
  • Real estate developer Rykon, signs with us to create Kestrel Ridge marketing materials and Okanagan-wide advertising campaign


  • Official launch of Aberdeen Hall Preparatory School website + ongoing sponsorship
  • Katie Shaw joins team as Digital Communications Coordinator
  • Tourism portfolio expands with Green Tourism Canada, Kokanee Mountain Zipline, Wards Hard Cider, and others
  • University of British Columbia Okanagan partners with us for digital awareness and enrolment
  • 198% increase in website traffic and leads for real estate and development clients


  • Winner of “Best Web Design Company” by readers of Okanagan Life Magazine for second year running
  • Erica Griffin joins team as Account Manager & Graphic Designer
  • 1,000%+ ROI on marketing dollars for multiple monthly clients (3 report all-time record sales)
  • Winner of 2015 Constant Contact Award for excellent email marketing
  • Shoe Bank Canada charity partner for marketing and communications

Voted Best Kelowna Web Design Company in Okanagan Life Magazine!


  • Created Facebook, YouTube, and email campaigns which cause Greenery Garden Centre to sell out of some flowers in a single day
  • Helped judge Kelowna Youth Dragon’s Den Competition for 4th consecutive year
  • 210% growth in web traffic for Downtown Marina Kelowna through Google search optimization
  • Finalist for “Marketer of the Year” award through Kelowna Chamber of Commerce
  • Winner of “Best Web Design Company” by readers of Okanagan Life Magazine


  • Official pro-bono marketing partner for Soles4Souls Canada - efforts raise 10,000s of shoes for those in need
  • University of British Columbia | Okanagan worked with our team for campus-wide advertising campaign - students and teachers loved it
  • Awarded ongoing digital marketing responsibilities for Genier’s Appliances, Okanagan Smiles, and others
  • Achieved record-shattering social media growth and mobile eCommerce sales for


  • The Greenery Garden Centre becomes an international YouTube star with 10,000+ video views
  • Our "race" car team decimates the 4-cylinder competition during Targa Canada West
  • Christina Van becomes Lead Graphic Designer and Partner
  • Digital Turkey Drive converts raises 558 lbs. of turkey for Kelowna Food Bank


  • UBCO Business School Industry Partner - Marketing Club
  • Best Western Kelowna awards all internet marketing responsibilities
  • Long time employee Thomas Berger becomes partner at Twin Creek Media


  • National End Of The Roll Strategic Online Development Partner
  • Social Media Marketing Presenter (Chamber, CFDC, & OVES)
  • Multiple clients post record online sales, renew contracts
  • Chosen as "Our Okanagan" Web Development Partner


  • Twin Creek Media hires 2 more geeks (we love geeks)
  • Okanagan Regional Library website & marketing partner
  • Voted worst golfers in Kelowna tournament - true story


  • Finalist for Kelowna Business Excellence Awards
  • Rallied 50,000 online votes for Okanagan Charity Website Makeover Contest


  • Expanded Impact Radio Accessories' global reach through industry-leading eCommerce website
  • Team grows, new office in Kelowna in 2007


  • Okanagan Boys and Girls Club Marketing Partner/Supporter
  • Winner of Subaru Legacy Apparel Design Competition

Our clients say nice things. They were all bribed. With smiles.

When we started up our company last year we knew that we needed to find someone that could create an excellent website and help us get our companies name out there. We met with Twin Creek Media and are so glad we hired them. They have helped us grow our company into what is it today, and we continue to grow because of all the hard work they do with our website, blog, and social media pages. We highly recommend Twin Creek.- Nathan Miller,
Bekins Moving & Storage Kelowna
Creating revenue generating programs, projects and contests with positive & measurable results - Twin Creek Media always delivers! I have had truly the pleasure of working with the Twin Creek Media team for 3 years now. - Brenda Rayburn,
Best Western Plus Kelowna Hotel & Suites
I've worked with Twin Creek Media for the last 4 years. They've created our branding, website, email communications, and brochures, which has helped us triple our business. Their team is awesome! - Jason Netherton
Insure Wealth
The UBC Okanagan Library has worked with Twin Creek Media on several projects over the past few years, including a large marketing campaign to showcase the services and resources of the Library. James and Christina have been fantastic to work with, and are so creative, open, and flexible to our needs. Whether it’s a full marketing campaign or just some posters, they’ve exceeded our expectations time and time again. It’s great knowing we can rely on a local firm even if our deadline is tight. We’d highly recommend Twin Creek! - UBCO Library
Thank You ! James, Christina & Thomas for all your hard work, advice & effort that was put in on building our new website. It was such a refreshing experience to work with a team that actually listened to us & also took the time to come to our place of business to gain a better feel for who we are.- Judy Foster
Excel Salon and Spa
During the process of commissioning a new web site for a medium-sized business, Twin Creek Media were professional, capable, and patient with our needs and requirements. As the work began, we found them to be accommodating towards our ideas, as well as in possession of great suggestions that we could apply as well. [...]
We will be expanding our online services in the next year, and we will definitely be soliciting Twin Creek Media again for the work to come. What a pleasure to do business with such capable folks who are a credit to their industry!
10/10 would recommend!- Bron and Sons Nursery

If you're going to dream at all
it may as well be big

twincreekmedia exists for only one reason: to get rich.

Let's define rich...

To dream bigger than we did yesterday and see things accomplished together that we never thought possible.

To change lives, not just market a product.

To create a better experience, not just a different service.

To make $100,000's as a contributor and a giver, not merely a taker.

To see money and time as tools to help, build, produce, add, and lift dreams.

To be inspired by those ahead, and encourage those behind.

To laugh, to share, to love, to enjoy, to create, and to have the guts to dress in tin foil and build our rockets against the odds.

Latest News

A Simple Approach to Prioritizing Your Mobile Optimization Efforts

Posted on Wednesday August 21, 2019

We all know mobile optimization is important, but even still, only 16% of marketers have developed a mobile strategy aimed at customer engagement, according to a CMO Council study. And only 14% said they were satisfied with the way their brands are accessing and leveraging mobile. So… what gives? Well, mobile is relatively unchartered territory....

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The Biggest SEO Shakeups of All Time

Posted on Wednesday August 14, 2019

I sometimes imagine Google’s search engine as this massive, steam-powered, Jules Verne-esque machine. The machine is constantly guarded and resides in a secret, subterranean bunker beneath Google’s Mountain View headquarters. As millions upon millions of search queries come in, Google employees feverishly shovel more and more coal into the firebox, and the engine roars and...

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Creative Instagram Marketing: 5 Examples to Learn From

Posted on Tuesday August 06, 2019

It takes a gentle touch to run a corporate social media account. You want to connect with your subscriber base, but you still need to have a cohesive marketing campaign. The best campaigns use vibrant images and strong themes to communicate their company message. These creative Instagram accounts show that if you do it right,...

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Customer Service

Twin Creek Media 202-1905 Baron Road Kelowna BC Canda


Suite 202 1905 Baron Road
Kelowna, BC
V1X 6W2 Canada
(behind Canadian Tire)

Phone/Fax: 250-762-4001
Toll Free: 1-855-762-4001

General Inquiries

Business Inquiries
James Shaw, CEO/Creative Director

Technical Inquiries
Thomas Berger, Technical Director

Office Hours
Monday - Friday: 9:00AM - 5:00PM


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