Back to overview

Optimizing Your Google Business Profile: A Simple Guide to Boost SEO and Attract High-Quality Leads

Did You Know That Optimizing Your Google Business Profile Is The Easiest Way To Improve Your SEO?

Did You Know That Optimizing Your Google Business Profile Is The Easiest Way To Improve Your SEO?

Calling all small business owners! Did you know that your Google Business Profile can actually bring in qualified leads and act as a mini website for your business? Even more interestingly, did you know that this is completely free?

We discussed this topic in detail in Episode 1 and Episode 2 of “The Google Business Deep Dive” podcast, a part of our bi-weekly marketing podcast, “Between Two Creeks.” This blog will give you more information and references on how to optimize your Google Business Profile and a few simple tricks of the trade to give you an edge!

Why Your Google Business Profile Matters

Think of your Google Business Profile as your business's digital storefront. It's the first thing people see when they search for your services on Google. A well-optimized GBP can not only increase your visibility but also ensure that you're reaching the right audience at the right time with the right message. It's about making a great first impression that turns searchers into customers.

How can you get started? Let’s start at the beginning.

Claim and Verify Your Business

First things first, you need to claim and verify your business on Google. This is like planting your flag in the digital world and saying, "Here we are!" If you haven't done this yet, head over to Google My Business and follow the steps. Verification usually involves receiving a postcard by mail, an email, or a phone call with a code to confirm your contact information.

Fill Out Every Detail

Now, let's get into the nitty-gritty. Fill out every possible detail about your business. This includes:

  • Business Name: Use the name your customers know you by.

  • Categories: Choose categories that accurately describe your business. This helps Google show your business in the right searches.

  • Description: Write a compelling description. This is your chance to tell your story. Who are you? What do you offer? Why should people care?

  • Hours: Keep your hours up to date, including special hours for holidays.

  • Contact Info: Ensure your phone number and website are correct.

  • The more detailed and accurate your profile is, the easier it is for Google to match your business with potential customers searching for what you offer.

This list isn’t exhaustive. Click here for a complete list of all the information you can update on your Business Profile.

Add High-Quality Photos and Videos

Visuals make a huge difference. Adding high-quality photos and videos of your business, products, or services can significantly impact your profile's performance. It's not just about looking good; it's about providing a sneak peek into what customers can expect!

Click here for a detailed guide on photo and video requirements for your Google Business Profile.

Collect and Respond to Reviews

Reviews are gold. Encourage your satisfied customers to leave positive reviews and, importantly, respond to them. This engagement shows potential customers that you value feedback and customer service. Even negative reviews should be addressed politely and professionally, offering to resolve any issues.

Google business profiles_Reviews are important

Google business profiles_Reviews are important

If you ever come across any fake/spam customer reviews, you can get help! 

“Google uses automated spam detection measures to remove reviews that are probably spam. These measures help improve people's experiences on Google and ensure the reviews they see are authentic, relevant, and useful. Some legitimate reviews may be inadvertently removed.” 

Click here to learn more about removing inappropriate / spam reviews from your Google business profile. 

Use Posts to Engage and Inform

Google allows you to create posts directly on your GBP. These can be about promotions, events, new products, or any updates. Regular posts keep your profile active and engaging, showing potential customers that you're involved and invested in your business.

Utilize Q&A to Preemptively Answer Customer Inquiries

The Q&A feature on your GBP lets you answer common questions right on your profile. This is a fantastic way to address common concerns or queries, making it easier for customers to choose you.

Q&As are important for your Google business profile

Q&As are important for your Google business profile

Monitor Your Insights

Google provides valuable insights about how people find and interact with your profile. Use this data to understand what's working and what's not. This can guide your future decisions, whether it's adjusting your keywords, improving your photos, or finding the best times to post.

Your Google business Profile can give you important insights

Your Google business Profile can give you important insights

Optimizing your Google Business Profile is an ongoing process, not a one-and-done deal. By taking these steps, you're not just improving your SEO; you're enhancing the overall experience for your potential customers. Remember, the goal is to make it as easy as possible for the right people to find you, learn about you, and, ultimately, choose you.

So, take a deep breath, dive in, and start optimizing. Your future customers are out there searching for you. Let's make sure they find you, shall we?

At Twin Creek Media, our marketing roadmap process includes a comprehensive evaluation and optimization of your Google Business Profile. If you need help with your marketing strategy,give us a shout, and let’s get those leads coming in!

Twin Creek Media is Kelowna’s marketing department, available to help you build your brand, pump up your social media channels, or refresh your website. Meet the rest of your Marketing Dream Team and contact us today to discuss the growth of your company!