The Okanagan's
marketing department.

art + science + passion

More than just an agency, think of us as your marketing department.

After a decade and 100s of projects, we’ve talked with a lot of business owners and managers about their marketing challenges. Often they don’t have all the people they need on staff to accomplish their business goals. And hiring a bunch of new people is risky and expensive. 

Strategy, design, programming, social media management, advertising, photography, video production, creative writing, analysis... the job roles go on and on.... and that’s where we can help.

Twin Creek Media brings a group of talented people, fresh ideas, and lots of experience to the table. Plug us in– it’s almost like we’re your marketing department across the road.

See how we can help

Get to know us in under 4min

More about our agency


Core Team

Our core team of 7, plus our extended team of industry pros, instantly amplifies your in-house capabilities.



For the last 15 years we've worked with 100s of great Canadian companies. Leverage our experience!



As a performance marketing department we create measureable results for our clients - 10x ROI or more.

Clients & Results

We take a strategic approach to your communications project and execute the vision through digital and traditional channels—through web, print, video, and online interactive channels. Results are measured and fed back into a loop of continuous improvement. Our clients enjoy increased brand awareness, fans, followers, more web visitors, higher sales, and repeat customers.

Marketing Services

Our 3-stage methodology designed for results.

PLANNING comes before anything we do. In this important strategy stage, our team will research, define goals, choose tactics, and decide what assets or materials are missing and need to be created.

PRODUCTION covers creating any of the assets or materials needed before we can kick off a marketing campaign.

PROMOTION begins once the tools are in place to handle inbound customer inquiries. Your website becomes a hub of activity. Potential customers are captured through web forms, email, and phone calls (plus walk-ins, in the case of physical stores). Get ready to grow!



  • Research
  • Strategize
  • Budget




  • Design
  • Setup
  • Build




  • Launch
  • Measure
  • Pivot


featured clients

You're in good

Through research, exploration, and intentional design we help businesses and brands reach their potential online and offline. We work with enterprise, startup, and small business clients across a wide range of industries.

View clients

  • Scouts Canada
  • Okanagan-Lifestyle-Group-black
  • Snore MD Sleep Apnea Clinics
  • Bekins Moving & Storage
  • UNICAST Wear Parts
  • Space Centre Storage
  • Fresh-Air-Experience-black
  • Kestrel Ridge
  • Downtown Marina
  • Geniers Appliances
  • Best-Western-Wine-Country-black
  • Rafter 4K Contracting
  • City of Penticton
  • The-Greenery-Garden-Centre-black

Marketing Tips + Agency News

A Better Shopify Blog

A Better Shopify Blog

A blog is the cornerstone of advertisement, be it a centrepiece for a Facebook ad campaign or a scheduled Twitter post. It acts as a communication tool to your customers and helps generate leads. Learn how to create a better Shopify blog to improve your sales and bring back repeat visitors.


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How to Connect with Customers using LiveChat®

How to Connect with Customers using LiveChat®

Hold the phone! Find out how LiveChat’s instant messaging feature allows you to communicate with your website visitors and turn conversations into sales.


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How to Sell Online with Shopify®

How to Sell Online with Shopify®

If your storefront has temporarily closed due to COVID-19, taking your store online is easy with Shopify® and this guide prepared by our Kelowna marketing agency.


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We'd love to
hear more about
your project

Contact us


Looking to get a jump start on your project? Fill out our discovery document below and we'll hit the ground running!


Discovery Document