The Okanagan's
marketing department.

art + science + passion

More than just an agency, think of us as your marketing department.

After a decade and 100s of projects, we’ve talked with a lot of business owners and managers about their marketing challenges. Often they don’t have all the people they need on staff to accomplish their business goals. And hiring a bunch of new people is risky and expensive. 

Strategy, design, programming, social media management, advertising, photography, video production, creative writing, analysis... the job roles go on and on.... and that’s where we can help.

Twin Creek Media brings a group of talented people, fresh ideas, and lots of experience to the table. Plug us in– it’s almost like we’re your marketing department across the road.

See how we can help

Get to know us in under 4min

More about our agency

7+

Core Team

Our core team of 7, plus our extended team of industry pros, instantly amplifies your in-house capabilities.

15

Years

For the last 15 years we've worked with 100s of great Canadian companies. Leverage our experience!

10x

ROI

As a performance marketing department we create measurable results for our clients - 10x ROI or more.

Clients & Results

We take a strategic approach to your communications project and execute the vision through digital and traditional channels—through web, print, video, and online interactive channels. Results are measured and fed back into a loop of continuous improvement. Our clients enjoy increased brand awareness, fans, followers, more web visitors, higher sales, and repeat customers.

Marketing Services

Our 3-stage methodology designed for results.

PLANNING comes before anything we do. In this important strategy stage, our team will research, define goals, choose tactics, and decide what assets or materials are missing and need to be created.

PRODUCTION covers creating any of the assets or materials needed before we can kick off a marketing campaign.

PROMOTION begins once the tools are in place to handle inbound customer inquiries. Your website becomes a hub of activity. Potential customers are captured through web forms, email, and phone calls (plus walk-ins, in the case of physical stores). Get ready to grow!

01

Planning


  • Research
  • Strategize
  • Budget

Explore

02

Production


  • Design
  • Setup
  • Build

Explore

03

Promotion


  • Launch
  • Measure
  • Pivot

Explore

featured clients

You're in good
company

Through research, exploration, and intentional design we help businesses and brands reach their potential online and offline. We work with enterprise, startup, and small business clients across a wide range of industries.

View clients

  • Scouts Canada
  • Okanagan-Lifestyle-Group-black
  • Snore MD Sleep Apnea Clinics
  • Bekins Moving & Storage
  • UNICAST Wear Parts
  • RYKON
  • Space Centre Storage
  • Fresh-Air-Experience-black
  • Kestrel Ridge
  • Downtown Marina
  • MINDS
  • Geniers Appliances
  • Best-Western-Wine-Country-black
  • Rafter 4K Contracting
  • City of Penticton
  • The-Greenery-Garden-Centre-black
blog

Marketing Tips + Agency News

How to Respond to Positive Reviews

How to Respond to Positive Reviews

Effectively responding to positive customer reviews will build long-lasting relationships and consumer loyalty. Learn how to improve online reputation management by following these tips.

 

Read More
How to Respond to Negative Reviews

How to Respond to Negative Reviews

Believe it or not, the same premise applies to negative review response as it does to positive reviews. Seeing a business handle a particularly challenging review online suggests that management is proud of their business and willing to go the extra mile to maintain their reputation! Learn how to respond with these tips.

 

Read More
The Top 10 Review Websites

The Top 10 Review Websites

Review websites can bolster your business’s profile and increase your online presence. In fact, studies have shown that most consumers will check a review site before visiting a business. See what websites make the top 10 list!

 

Read More

Let's
collab
orate

 

 

We'd love to
hear more about
your project

Contact us

 

Looking to get a jump start on your project? Fill out our discovery document below and we'll hit the ground running!

 

Discovery Document