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Twin Creek Media

Advertising diversified across online and offline channels grew an Okanagan law firm’s reach, and its business.

1MImpressions a month
50%More efficient spend
21xReturn on investment

FH&P Lawyers is a mid-size Okanagan Valley law firm with offices in Kelowna and Penticton providing a range of legal services to commercial and private clients. The firm has deep roots reaching back over a century in the community. They’ve developed a tremendous reputation for experience and value.

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The folks at Twin Creek are great. They've helped us organize our marketing efforts and grow our firm throughout the Okanagan. The team is data-driven, creative, and always professional.

Clay WilliamsPartner, FH&P Lawyers

Project story

Who’s on first? What’s on second?

As the years passed, FH&P grew the team, moved offices, and opened new practice areas of law. Growth comes with its own set of operational challenges. The firm found itself in a position where the marketing role went far beyond what one person could manage. One option was to build out a marketing & communications department. Another option was to outsource the role.

Twin Creek Media brought the marketing and advertising pieces together that were previously siloed internally or spread across multiple service providers. A comprehensive strategy was implemented. It was no longer “Who’s on first?” but more like “Okay, let’s play ball!”

FH&P knew that we had the depth of experience and a team of specialists they could count on – from strategy to design to ongoing advertising. Only working with 1 law firm in the Okanagan meant that all of our attention (and loyalty) was with them. No commission on advertising spending meant that our recommendations were unbiased. Together, with FH&P’s in-house team, we got extraordinary results.

FH&P Lawyers LLP hanging sign with website address on a brick building

The results

These numbers speak for themselves.

1M

Impressions a month

FH&P's tagline "rooted in community" is supported by high visibility advertising across the Okanagan. Twin Creek Media helped FH&P reach new audiences by diversifying its advertising strategy - online and offline. New eyes led to new business.

50%

More efficient spend

Advertising is expensive. Whether it's Google or a local radio station, every dollar counts and needs to be accounted for. That’s why performance reporting is so important. After measuring the bang-for-buck on various advertising tactics, the budget was optimized. Less waste. More results.

21x

Return on investment

Growth has been impressive for the last few years. FH&P has seen a great return on marketing dollars invested, and we mean labour + ad spend, not just ROAS. Our "instant marketing department" is an excellent fit for professional service companies looking for long-term growth partners.
Working with the team at Twin Creek Media has been an outstanding experience. James, Teresa and Thomas are excellent communicators and are always keeping our Firm up to date with our marketing campaigns and initiatives. They often show a proactive approach and have the measurables to back it up. Their reporting is extremely detailed and covers all the bases. I would highly recommend Twin Creek Media for your marketing and digital needs.

Ryan Watters, FH&P Lawyers