Website Maintenance
Simple, fair website care with no bloated contracts. Technical upkeep and regular content updates handled by one team.
Keeping your website happy & healthy
First of all, we like to keep things a) simple, and b) fair. This means no bloated maintenance contracts. So, with that out of the way, let’s break down “website maintenance” into what most people really mean. Some people think about IT-related tasks and technical maintenance, while others mean regular content updates & edits. Nerds and niche writers. Geeks and graphic designers. We got ’em all on our team.
This service is bundled with other items into a monthly marketing program.
How this service is structured
This service is typically bundled with other items into a monthly marketing program, giving you a fully managed, integrated advertising presence without piecemeal costs.
See our monthly programsWebsite Maintenance gallery
You're in good company
The 'IT' factor
On average, our website maintenance costs are $0. There are no license fees or upkeep contracts for most websites we create. We provide free patches, fixes, and updates. If there’s a ghost in the machine, we’ll be your Ghostbusters; otherwise, keep calm and carry on.
- We accommodate small changes during new website development within the project’s scope and budget. Bigger add-ons incur fixed costs. Post-training, you can easily manage your content changes 98% of the time.
- Hosting, email, spam and hacker-related ‘sneaky’ issues are handled at no charge if the website is hosted with Twin Creek Media. If hosted elsewhere, web IT support charges will apply.
- Third-party costs like email marketing or Ecommerce-related fees may apply, but we’ll always keep you in the loop!
Content edits & updates
Updates and ongoing content are a vital part of marketing, and our team manages this type of maintenance for many companies.
During the budget stage, the scope of work is estimated and placed into the monthly budget but is not a retainer. We only invoice real work, not pretend work.
Content updates are the lifeblood of search engine optimization because Google loves fresh information. Your customers do, too! Our office is like a website beehive on a typical day, creating pillar content and publishing articles, photos, videos, how-tos, offers, promotions, product updates, holiday hours, new employees, awards, press releases, events… and well, you get the idea… updates!
TCM did a great job building our website within a short timeline. Their team was easy to work with and very knowledgeable, considering all the moving parts.
Client result
“We love Twin Creek's team, what they offered, the positive attitude, and we could tell they were gonna be a good fit for what we were looking for.”
Steve Ivanitz
Metal Structure Concepts
The 3 Paddle System
Map your journey. Make what’s missing. Move the needle.
Highlighted: what we recommend for Website Maintenance
Map
Map your journey.
Where are you now?
- Baseline Website Performance
- Competitive SWOT Analysis
- SEO/AI Search Audit
- Website Audit
- Polls & Surveys
Where do you want to be?
- Goal Setting: Vision
- Goal Setting: Financial
- Annual Budgeting
- Measurement Strategy
- Brand Positioning
- Customer Personas
How do we get there?
Make
Make what’s missing.
Move
Move the needle.
Growth happens when you put more paddles in the water. At Twin Creek, it’s not just our 3 Paddle System that gets results, but the fact that our whole team is in the boat and ready to add momentum to your business. The combination is so powerful, gaining back time for owners and directors, while adding serious new revenue.
Frequently asked questions
Do I need a maintenance contract?
No. We keep things simple and fair, which means no bloated maintenance contracts. For most websites we create there are no license fees or upkeep contracts, and we provide free patches, fixes and updates.
What does website maintenance cover?
Some people mean IT-related tasks and technical upkeep, while others mean regular content updates and edits. Our team covers both.
How are content updates billed?
The scope of work is estimated and placed into your monthly budget, but it isn't a retainer. We only invoice real work, not pretend work.
What if my website isn't hosted with you?
Hosting, email, spam and hacker-related issues are handled at no charge if the website is hosted with Twin Creek Media. If it's hosted elsewhere, web IT support charges will apply.