We solve marketing challenges for mid‑sized organizations.

It’s like having your own dream team right beside you. Friendly enough to grab coffee, brilliant enough to impress, and driven enough to help you win.

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The team planning around a map on a picnic table

The Twin Creek crew out in the community

The whole Twin Creek Media team lined up by a lake

Sound familiar?

Below are common challenges our clients face.

Any ring true? Flip the cards to see how we help.

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The 3 Paddle Marketing System, explained

X marks the spot

Let's get where you're going. Together.
Hover over the dots for a glimpse of the journey.

Spinning in circles?Feeling lost in your company’s marketing? Paddling hard, but getting nowhere on your own.
A crew and a planTwin Creek Media is the team that pulls you out of the water and gets a plan in place.
A team effortMarketing is a team effort. We head up the trail together and build what the plan calls for.
More paddles in the waterThe plan is set and the whistle blows: now we put more paddles in the water.
Through the rapidsSometimes the going gets rough. A team with experience knows how to navigate it.
Up and overWhen the unexpected happens, creative ideas are required. That’s when things take off.
Your destinationContinuously moving in the same direction, our team will help you get where you’re going.

The 3 Paddle System

Map your journey. Make what’s missing. Move the needle.

Every client follows the same proven process, while we customize the specifics for maximum impact.

Map4–6 weeks

Make8–16 weeks

MoveMonthly, ongoing

Highlighted: what we recommend for Marketing Services

Map

Map your journey.

Where are you now?

Where do you want to be?

How do we get there?

Make

Make what’s missing.

Brand & identity

Web & digital

Content & media

Move

Move the needle.

Leadership

Search & reputation

Advertising

PR & community

Growth happens when you put more paddles in the water. At Twin Creek, it’s not just our 3 Paddle System that gets results, but the fact that our whole team is in the boat and ready to add momentum to your business. The combination is so powerful, gaining back time for owners and directors, while adding serious new revenue.

— James Shaw, CEO / Cofounder,

Map

You don’t build a house without blueprints.

Be honest, hands up if you’re impatient. Or a squirrel? Haha! Okay, let’s go! Let’s go! You there! Get your phone. Grab your laptop and do the Google thing…. oh, we should make a video!… go, go, go! Quick, someone open ChatGPT!

No. Stop.

Slow down. Let’s do some heavy thinking first. You don’t build a house without any blueprints. The same is true in business. The MAP stage creates the path to success. Whether we’re redesigning a website or creating a 12-month marketing plan, this stage will save you countless hours and $10,000s running off in the wrong direction.

Each Roadmap is unique. We’ll ask hard questions and crunch big numbers.

Where are you now?

Where do you want to be?

How do we get there?

Explore our Map stage

Make

The missing pieces needed for long-term growth.

The MAKE stage covers the creation of all assets and materials identified in the MAP stage. These are the missing pieces needed for long-term growth, usually one-off, smaller projects. To get the most out of your advertising dollars, your company needs the pieces in place to capture and convert the people who find you.

All kinds of materials could be created depending on the business, but one item is always high on the list: your website. Websites have such a large role in a business that they should almost be considered a key employee, and perhaps, your top salesperson.

Best of all, this stage is creative and tons of fun!

Every piece is built to the plan. Here’s what we make.

Brand & identity

Web & digital

Content & media

Explore our Make stage

Move

Grow with your instant marketing department.

Time to MOVE! Our monthly services are designed to support your growth. In this stage, our team rolls out the strategies and tactics planned in the MAP stage. Our team is your instant marketing department! We’ll launch your monthly campaigns and keep your budget in check, all while measuring results. Together, we’ll review reports and continuously improve performance each month to track towards your goals.

As the data rolls in (ad impression numbers, engagement rates, clicks to your website, form submissions, online quotes, brochure downloads, phone calls, sales…), our team measures what’s working the best. Measuring allows us to pivot quickly and continuously improve performance each month. Best of all, you don’t need to add 10 marketing people to your payroll. You can just reap the rewards.

So get ready for 10x, 20x, 30x ROI. We’re on a mission to help mid-sized business owners reach their full potential and positively impact their own communities and families.

Your monthly crew, measuring every stroke.

Leadership

Search & reputation

Advertising

PR & community

Explore our Move stage

Our clients say nice things

Good Fit Checklist

Wondering if we’re a good fit? If you can check off a bunch of this list, then YES, we are! We look forward to meeting and discussing options.

Scope fit

A range of services, not just one

I need a range of marketing services. Scan our services list, and if 5 or more of our services grab your attention, that is a good sign that our team is a better option vs. hiring one or two employees or a bunch of contractors. Unicorns are exceedingly rare. But our team is like the 80s and 90s cartoons, where individuals combine into a huge, powerful beast. Unicorns may not exist, but we do.

I need an expert at one single thing. In contrast, if you say, “I’m just looking for social media management”, or “SEO,” or “Google Ads,” or “website maintenance,” or “just this one thing”, you’re better off with an independent contractor or a single employee. But be careful not to pigeonhole yourself too early in the strategy stage because of your own biases. Business owners think they know what they need and jump to conclusions before actually understanding the trends or the options. We may have seen this one or two hundred times. 🙂

Experience fit

20+ years across B2B and B2C

I need someone who understands our industry. Twin Creek has a wide range of industry experience. This “cross training” has enabled us to keep an edge over the same-same flavour that some niche marketing companies get stuck in. Broadly speaking, we work about 50/50 with B2B and B2C companies. Over the last 20+ years we’ve gained deeper experience in the following sectors:

Size fit

$2M to $20M revenue, 10 to 100 employees

My company is in the $2M to $20M annual revenue range. Twin Creek works mostly with mid-sized companies, but everyone measures money differently by size. In the financial world, maybe you have $800M AUM (assets under management), or you could be a $400M real estate development company, a $4M tourism outfit, a $10M manufacturing company, or a $15M law firm. Some of our clients are departments of large corporations or government. Plus, we also work with startups that have big goals!

My company has 10 to 100 employees. Most of our clients are in this range, but we also work with departments or divisions of large organizations. If in doubt, just ask.

Ambition fit

$1M+ annual growth goal

Our goal is to add $1M+ revenue (or profit!) annually. If your growth goals are too small or too big, our team may not be the right fit.

Our ambition is not related to money. Great! We also work with charities and non-profits on causes that move the world forward.

Budget fit

$5,000+/month or a $10,000+ project

My budget is $5,000+/month. Twin Creek’s minimum engagement is $5,000 per month + ad spend. Ad spend is paid directly by you (we still manage everything), so there’s never any markup or commission. For budgeting purposes, our 11-person team usually costs about the same as 1 to 2 employees. We work with a wide range of companies at different points in their growth... to put it in perspective, we manage annual marketing budgets in the $70K to $500K range. If you’re already operating in that range, we’ll optimize things for maximum ROI. If this is all new, no worries, we’ll address budgeting together in the first meeting during the MAP stage.

My budget is $10,000+ for a one-off project. We’re open to hear about one-off projects, like branding, websites, videos, or design work in the $10,000+ range. Our award-winning team is super talented. Let’s talk!

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Plug in an instant marketing department
We’re exclusively on your team and don’t work with your competitors
No commission or markup on advertising
Local, national, and international expertise
20+ years of experience and oodles of 5-star reviews

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Call: 1-250-762-4001; Mon-Fri, 9am to 5pm Pacific
Email: sales@twincreekmedia.com; We reply within one business day