How our team
works with you
We get it. Choosing an agency is a tough decision. Or should you hire more internal staff instead? We’ve talked with many business owners and Marketing Directors over the years and noticed some common themes. Those questions lead to a fork in the road: either hire the necessary talent or outsource.


Across 100s of projects and nearly two decades, we've concluded a hybrid solution seems to be the best solution for most mid-sized ($2M-$20M annual rev) companies. Here's how we define a hybrid marketing department:
- Leadership - CEO, etc. - best inside your company, but we often take on a fractional CMO type of role for our clients
- Administration - Junior, Assistant, Day-to-Day - best inside your company
- Other Marketing Dept. Roles - lots and lots of job roles - best outsourced to team like ours
Okay, we're not literally in your building. We can't do everything, but we do have a great team of experienced experts that you can "plug in" to your operation for the cost of a single new hire. Just like an employee, we won't work for your competitor simultaneously. Just like an employee, we're going to arrange all your advertising so you pay directly and won't mark up ad spend or make a commission. But, there's no training, no equipment to buy, less risk, and better results!



We have clients all over Canada and the USA in all sorts of industries. From a strategy call with an Ottawa client to a video project in Red Deer to a training session in California... location doesn't matter as much these days. We're in our Kelowna, BC headquarters, but it’s almost like we’re your marketing department across the hall.
Our team is often the perfect extension of your in-house marketing management. We're on the lookout for companies and organizations that want to grow. We really thought hard about what you'd want from a marketing partner. Twin Creek has developed 4 differences that set our agency apart from the norm.
Why companies like working with us
Twin Creek has developed 4 differences that set our agency apart from the others. Our intention was to make working with us feel more like having internal employees, without the expense of building out a whole department of your own.
We're on your team
We work exclusively for you, not your competitors. This is a biggie. In ongoing monthly partnerships, we put on your team’s jersey and play to win.
Our friends are your friends
Twin Creek has tons of media connections and great advertising deals to offer. Leverage our industry contacts.
Super flexible budgets
Although we do have some minimum budgets we work with, no long-term contracts are required. We’re flexible month-to-month. We're happy to work on single projects or ongoing projects.
Super transparent
Did you know we don't charge any commission on media buys or ad placements? No ulterior motives mean we can do the right thing for your business every time.
10
Core Team
Our core team plus our extended team of industry pros, instantly amplifies your in-house capabilities.
20
Years
For the last 20 years we've worked with 100s of great companies across Canada and the USA. Leverage our experience!
10x
ROI
As a performance marketing department we create measurable results for our clients - 10x ROI or more.
Meet the team



Alannah Baptista
Marketing Coordinator
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Kevin Bartlett
Web Developer
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Shana Azeem
Social Media Manager
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Ariel Bouchard
Data Analyst
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Jocelyn Stodola
Account Manager
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Colby Fulton
Senior Graphic Designer & Videographer
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Teresa Doulos
Comms Director, Account Director
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Erica Griffin
Art Director, Account Manager
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



Thomas Berger
Founder, COO, Technical Director
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence



James Shaw
Founder, CEO, Creative Director
Years in Industry
Strategy Skills
Design Skills
Programming Skills
Writing Skills
Audio/Video Skills
Project Management
Coffee Making Skills
Wine Drinking Skills
Hockey Team
Food
Drink
Movie
TV
Book
Music
Vacation
Specialist Subject
Superhero
Mobility
Speed
Strength
Durability
Stamina
Reflexes
Healing Factor
Intelligence
Our clients say nice things

Community support
One of our Core Values is philanthropy (aka, putting our money where our core-value-mouth is). We believe that money and time are tools, and like most tools, they can be used for the greater good. Twin Creek Media supports many organizations and programs through donations of cash, skills, and time. Giving back is part of our DNA. In our small way, we are trying to be the change we want to see in the world. See Twin Creek's other core values.
How do we do it?
Our employees can donate $500 company cash to any charity of their choice - no questions asked. It’s even better if they get involved in the cause along with the money.
Discounted work or pro bono projects - this is a biggie! We’ve been involved in loads of projects over the years!
Statement of diversity, equity, and inclusion + reconciliation with indigenous communities
Twin Creek Media is connected to its people, community, and industry. We encourage an equal and inclusive working and business environment and support our community and charities through financial contributions directed by our employees. We recognize historical and current social challenges and issues with an open policy to discussion and solutions.
We respectfully acknowledge that our office is located on the traditional and unceded territory of the Syilx Okanagan People.
The Syilx Okanagan have taken care of their homelands for thousands of years. We are respectful of the Syilx Okanagan peoples, their knowledge, language, and history, as well as their ongoing relationship to the land and natural world.
Learn more about Syilx Okanagan peoples, their homelands and governance.
