who's who & what we do

how our team
works with you

We get it. Choosing an agency is a tough decision. Or should you hire more internal staff instead? We’ve talked with many business owners and Marketing Directors over the years and noticed some common themes. Those questions lead to a fork in the road: either hire the necessary talent or outsource.

digital marketing company

Across 100s of projects and nearly two decades, we've concluded a hybrid solution seems to be the best solution for most mid-sized ($2M-$20M annual rev) companies. Here's how we define a hybrid marketing department:

  • Leadership - CEO, VP, Director, Manager - best inside your company
  • Administration - Junior, Assistant, Day-to-Day - best inside your company
  • Other Marketing Dept. Roles - lots and lots of job roles - best outsourced to team like ours

Okay, we're not literally in your building. We can't do everything, but we do have a great team of experienced experts that you can "plug in" to your operation for the cost of a single new hire. Just like an employee, we won't work for your competitor simultaneously. Just like an employee, we're going to arrange all your advertising so you pay directly and won't mark up ad spend or make a commission. But, there's no training, no equipment to buy, less risk, and better results!

advertising agency
marketing agency

We have clients all over Canada and the USA in all sorts of industries. From a strategy call with an Ottawa client to a video project in Red Deer to a training session in California... location doesn't matter as much these days. We're in our Kelowna, BC headquarters, but it’s almost like we’re your marketing department across the hall.

Our team is often the perfect extension of your in-house marketing management. We're on the lookout for companies and organizations that want to grow. We really thought hard about what you'd want from a marketing partner. Twin Creek has developed 4 differences that set our agency apart from the norm.

why companies like working with us

Twin Creek has developed 4 differences that set our agency apart from the others. Our intention was to make working with us feel more like having internal employees, without the expense of building out a whole department of your own.

we're on your team

We work exclusively for you, not your competitors. This is a biggie. In ongoing monthly partnerships, we put on your team’s jersey and play to win.

our friends are your friends

Twin Creek has tons of media connections and great advertising deals to offer. Leverage our industry contacts.

super flexible budgets

Although we do have some minimum budgets we work with, no long-term contracts are required. We’re flexible month-to-month. We're happy to work on single projects or ongoing projects.

super transparent

Did you know we don't charge any commission on media buys or ad placements? Not ulterior motives mean we can do the right thing for your business every time.

get to know us: sing-along edition

From Twin Creek Media's YouTube Channel: get to know us: sing-along edition

10

Core Team

Our core team plus our extended team of industry pros, instantly amplifies your in-house capabilities.

20

Years

For the last 20 years we've worked with 100s of great companies across Canada and the USA. Leverage our experience!

10x

ROI

As a performance marketing department we create measurable results for our clients - 10x ROI or more.

meet the team

James Shaw Founder, CEO, Creative Director James Shaw Founder, CEO, Creative Director James Shaw Founder, CEO, Creative Director
James Shaw

Founder, CEO, Creative Director

Years in Industry

20

Strategy Skills

95

Design Skills

60

Programming Skills

10

Writing Skills

80

Audio/Visual Skills

85

Project Management

40

Coffee Making Skills

55

Wine Drinking Skills

75

Hockey Team

Canucks

Food

Steak & Lobster

Drink

Scotch

Movie

Dead Poet's Society

TV

Witcher

Book

Something Sci-Fi

Music

Classic Vinyl

Vacation

Any Mountain

Specialist Subject

Motorcycles

Superhero

Human Torch

Mobility

80

Speed

90

Strength

50

Durability

60

Stamina

70

Reflexes

90

Healing Factor

10

Intelligence

70
Thomas Berger Founder, COO, Technical Director Thomas Berger Founder, COO, Technical Director Thomas Berger Founder, COO, Technical Director
Thomas Berger

Founder, COO, Technical Director

Years in Industry

20

Strategy Skills

90

Design Skills

25

Programming Skills

100

Writing Skills

5

Audio/Visual Skills

60

Project Management

20

Coffee Making Skills

95

Wine Drinking Skills

85

Hockey Team

Habs (by marriage)

Food

Yes

Drink

Gin & Tonic

Movie

Robin Hood: Men in Tights

TV

Doctor Who

Book

Stormlight Archive

Music

Metal, EDM

Vacation

Cabin on a Lake/Ocean

Specialist Subject

3D Printing/Tech Hobbies

Superhero

Thor

Mobility

75

Speed

75

Strength

100

Durability

100

Stamina

75

Reflexes

60

Healing Factor

75

Intelligence

75
Erica Griffin Art Director, Account Manager Erica Griffin Art Director, Account Manager Erica Griffin Art Director, Account Manager
Erica Griffin

Art Director, Account Manager

Years in Industry

18

Strategy Skills

75

Design Skills

90

Programming Skills

5

Writing Skills

85

Audio/Visual Skills

85

Project Management

95

Coffee Making Skills

0

Wine Drinking Skills

100

Hockey Team

Leafs

Food

Popcorn

Drink

Red Wine (shoutout to Syrah)

Movie

Fast & Furious Series

TV

Criminal Minds

Book

Music

90s

Vacation

Caribbean

Specialist Subject

Soccer

Superhero

Black Widow

Mobility

80

Speed

90

Strength

70

Durability

85

Stamina

90

Reflexes

85

Healing Factor

5

Intelligence

80
Teresa Doulos Comms Director, Account Director Teresa Doulos Comms Director, Account Director Teresa Doulos Comms Director, Account Director
Teresa Doulos

Comms Director, Account Director

Years in Industry

17

Strategy Skills

90

Design Skills

30

Programming Skills

20

Writing Skills

93

Audio/Visual Skills

30

Project Management

95

Coffee Making Skills

40

Wine Drinking Skills

96

Hockey Team

Nope

Food

Steak

Drink

Red Wine (Cab Sav)

Movie

Moulin Rouge

TV

6 Feet Under

Book

Catcher in the Rye

Music

U2 (Joshua era)

Vacation

Anytime

Specialist Subject

Travel tips

Superhero

Captain Marvel

Mobility

17

Speed

90

Strength

30

Durability

20

Stamina

93

Reflexes

30

Healing Factor

95

Intelligence

40
Jocelyn Stodola Account Manager Jocelyn Stodola Account Manager Jocelyn Stodola Account Manager
Jocelyn Stodola

Account Manager

Years in Industry

8

Strategy Skills

49

Design Skills

90

Programming Skills

14

Writing Skills

45

Audio/Visual Skills

37

Project Management

94

Coffee Making Skills

1

Wine Drinking Skills

98

Hockey Team

Uhhh..

Food

Pastries

Drink

Margarita

Movie

Pitch Perfect

TV

The O.C.

Book

The War Pianist

Music

Moontricks

Vacation

An island

Specialist Subject

Wedding invitations

Superhero

Supergirl

Mobility

100

Speed

100

Strength

100

Durability

100

Stamina

90

Reflexes

100

Healing Factor

100

Intelligence

90
Katherine Kodric Graphic Designer Katherine Kodric Graphic Designer Katherine Kodric Graphic Designer
Katherine Kodric

Graphic Designer

Years in Industry

6

Strategy Skills

45

Design Skills

90

Programming Skills

20

Writing Skills

25

Audio/Visual Skills

60

Project Management

30

Coffee Making Skills

20

Wine Drinking Skills

60

Hockey Team

Leafs (by default)

Food

Tacos or Pasta

Drink

Espresso Martini

Movie

The Devil Wears Prada

TV

Friends / New Girl

Book

The Seven Husbands of Evelyn Hugo

Music

Indie Pop/Rock

Vacation

Euro Trip

Specialist Subject

Home decor/Interior design

Superhero

Scarlet Witch

Mobility

90

Speed

90

Strength

100

Durability

95

Stamina

90

Reflexes

80

Healing Factor

100

Intelligence

90
Ariel Bouchard Data Analyst Ariel Bouchard Data Analyst Ariel Bouchard Data Analyst
Ariel Bouchard

Data Analyst

Years in Industry

2

Strategy Skills

94

Design Skills

44

Programming Skills

14

Writing Skills

76

Audio/Visual Skills

29

Project Management

91

Coffee Making Skills

100

Wine Drinking Skills

97

Hockey Team

No chance

Food

Poke Bowl

Drink

Pimm's Cup

Movie

The Pianist

TV

Vikings

Book

Invisible Monsters

Music

Armin Van Buuren

Vacation

Anywhere without cell service

Specialist Subject

Granny Hobbies

Superhero

Storm

Mobility

65

Speed

95

Strength

99

Durability

88

Stamina

100

Reflexes

44

Healing Factor

100

Intelligence

95
Shana Azeem Social Media Manager Shana Azeem Social Media Manager Shana Azeem Social Media Manager
Shana Azeem

Social Media Manager

Years in Industry

9

Strategy Skills

70

Design Skills

80

Programming Skills

20

Writing Skills

80

Audio/Visual Skills

35

Project Management

75

Coffee Making Skills

80

Wine Drinking Skills

0

Hockey Team

:|

Food

Chocolates

Drink

Bubble Tea with Popping Boba

Movie

Phantom of the Opera

TV

One piece!

Book

The Gargoyle

Music

A little bit of everything

Vacation

Anywhere with waves and water

Specialist Subject

Garth Nix and Neil Gaiman

Superhero

Catwoman

Mobility

50

Speed

75

Strength

40

Durability

60

Stamina

80

Reflexes

80

Healing Factor

10

Intelligence

95
Kevin Bartlett Web Developer Kevin Bartlett Web Developer Kevin Bartlett Web Developer
Kevin Bartlett

Web Developer

Years in Industry

18

Strategy Skills

65

Design Skills

75

Programming Skills

90

Writing Skills

50

Audio/Visual Skills

35

Project Management

65

Coffee Making Skills

55

Wine Drinking Skills

0

Hockey Team

Canucks

Food

Pizza or Tacos

Drink

Beer/Lager

Movie

Star Wars/Marvel

TV

Friends / Game of Thrones

Book

The Dark Tower

Music

Punk Rock, Metal, Rock

Vacation

Tropical

Specialist Subject

Video Games/Drums

Superhero

Spiderman

Mobility

90

Speed

95

Strength

90

Durability

90

Stamina

100

Reflexes

100

Healing Factor

75

Intelligence

100
Alannah Baptista Marketing Coordinator Alannah Baptista Marketing Coordinator Alannah Baptista Marketing Coordinator
Alannah Baptista

Marketing Coordinator

Years in Industry

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Strategy Skills

50

Design Skills

60

Programming Skills

1

Writing Skills

85

Audio/Visual Skills

30

Project Management

20

Coffee Making Skills

80

Wine Drinking Skills

85

Hockey Team

Can't

Food

Linguine Alfredo & Sushi

Drink

Cocktails

Movie

Forrest Gump

TV

Modern Family/ Friends

Book

A Thousand Splendid Suns

Music

Pop/Rock, R&B

Vacation

French Polynesian Islands

Specialist Subject

Free-hand/ Fashion illustration

Superhero

Wonder Woman

Mobility

90

Speed

100

Strength

80

Durability

90

Stamina

85

Reflexes

80

Healing Factor

75

Intelligence

95

our clients say nice things

awards & recognition

 

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50PROS best in digital marketing award
DotCom Magazine Impact company of the year award
SIA Summit Creative Award
Best of the Okanagan Award
kelowna marketing agency supports the community

community support

One of our Core Values is philanthropy (aka, putting our money where our core-value-mouth is). We believe that money and time are tools, and like most tools, they can be used for the greater good. Twin Creek Media supports many organizations and programs through donations of cash, skills, and time. Giving back is part of our DNA. In our small way, we are trying to be the change we want to see in the world. See Twin Creek's other core values.

 

How do we do it?


Our employees can donate $500 company cash to any charity of their choice - no questions asked. It’s even better if they get involved in the cause along with the money.

Discounted work or pro bono projects - this is a biggie! We’ve been involved in loads of projects over the years!

organizations we have supported

100 Heroes Kelowna
Autism Okanagan
bgc Okanagan
Canadian Mental Health Association
Central Okanagan Food Bank
Central Okanagan Hospice Association
The Father's Day Walk Run
Habitat for Humanity
Project Literacy
Scouts Canads
Shoe Bank Canada
The Lifeline Canada Foundation
Rutland Youth Soccer Association
Paws it Forward
Kelowna Women's Shelter
Heart and Stroke Foundation

statement of diversity, equity, and inclusion + reconciliation with indigenous communities

Twin Creek Media is connected to its people, community, and industry. We encourage an equal and inclusive working and business environment and support our community and charities through financial contributions directed by our employees. We recognize historical and current social challenges and issues with an open policy to discussion and solutions.

We respectfully acknowledge that our office is located on the traditional and unceded territory of the Syilx Okanagan People.

The Syilx Okanagan have taken care of their homelands for thousands of years. We are respectful of the Syilx Okanagan peoples, their knowledge, language, and history, as well as their ongoing relationship to the land and natural world.

Learn more about Syilx Okanagan peoples, their homelands and governance.

kelowna marketing agency