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Articles from 2020
Top 10 Mistakes to Avoid When Creating A Social Media Marketing Campaign
For any marketer, it's a dream come true to find a platform that allows them to connect with millions of potential customers at the same time. Unfortunately, the results aren't what some firms expect.
Read articleHow to Respond to Positive Reviews
Effectively responding to positive customer reviews will build long-lasting relationships and consumer loyalty. Learn how to improve online reputation management by following these tips.
Read articleThe Top 10 Review Websites
The best review websites for businesses in Canada include Google Business Profile, Yelp, and Trustpilot. Here's where your customers are checking — and where you need to show up. Best Review Websites for Businesses in Canada | Twin Creek Media
Read articleHow to Respond to Negative Reviews
Believe it or not, the same premise applies to negative review response as it does to positive reviews. Seeing a business handle a particularly challenging review online suggests that management is proud of their business and willing to go the extra mile to maintain their reputation! Learn how to respond with these tips.
Read articleA Better Shopify Blog
A blog is the cornerstone of advertisement, be it a centrepiece for a Facebook ad campaign or a scheduled Twitter post. It acts as a communication tool to your customers and helps generate leads. Learn how to create a better Shopify blog to improve your sales and bring back repeat visitors.
Read article6 Reasons Your Local Business Listings Need to Be Accurate
More than ever before, your customers have started their shopping experiences online vs in-store. Learn how these 6 big reasons your local business listing (or lack thereof) can make or break your business.
Read articleHow to Connect with Customers using LiveChat®
Hold the phone! Find out how LiveChat’s instant messaging feature allows you to communicate with your website visitors and turn conversations into sales.
Read articleHow to Sell Online with Shopify® (2026 Update)
Shopify is still the platform we recommend most. Here's what it costs in Canada in 2026, what to expect from the build, and what real Okanagan clients have achieved with it.
Read article5 Favourite Work From Home Tools (2026 Update)
Twin Creek Media works from home every Monday and Friday. Here are the tools we use to make it work!
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